Russian and English Speaking Customer Service Representative

Majorel

Russian and English Speaking Customer Service Representative (m/f) in Tbilisi 

 

We are looking for Russian and English Speaking Customer Service Representative for our growing team in Tbilisi. In this position, you take on the following tasks: 

 

Responsibilities 

  • Processing of telephone and written customer inquiries (inbound)  
  • Comprehensive advice and clarification of customer queries 
  • Maintenance of customer and transaction data.  

 

ShapeRequirements 

  • Proficient in Russian and English languages, both spoken and written 
  • High customer and service orientation 
  • Ability to communicate correctly and clearly with different customer types 
  • Good PC skills - Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills 
  • Creativity and team spirit 
  • Preparedness to work in shifts, on weekends and public holidays 
  • Previous experience in the similar position is a plus 

 

ShapeWe offer you: 

  • Gross salary of GEL 1400 plus performance bonus 
  • Progression to the senior CRS (Customer Service Representative) role after completion of 6 months' probation 
  • Paid trainings 
  • Positive working atmosphere in a motivated team 
  • Internal activities and corporate events 
  • Health insurance for employees and family members 
  • Personal and career development opportunities in an international company 

 

 

About us: Majorel came into being in January 2019 when Bertelsmann and Saham joined hands to create one of the world’s leading customer engagement businesses, with revenues of c. €1.2 billion. Majorel brings together Arvato CRM Solutions, Phone Group, Ecco Outsourcing and Pioneers. Majorel is a global company with over 50,000 employees in 29 countries. 

More information about Majorel can be found here: https://www.majorel.com/ | https://www.majorel.com/ 

If you think you meet the requirements please send your CV and letter of motivation in English language to 

jobs.tbilisi@majorel.biz including 30.04.2020. Please indicate position you are applying to in subject field.  

PLEASE NOTE: By submitting your application you agree that it will be kept in our database for a period of 6 months. 

 

1400 GEL / ყოველთვიური
სრული განაკვეთი
თბილისი
გამოცდილების დონე: საშუალო
სქესი: ნებისმიერი
გამოქვეყნებუილია: 23/04/2020
ბოლო ვადა: 30/04/2020

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