Russian and English Speaking Customer Service Representative


Russian and English Speaking Customer Service Representative (m/f) in Tbilisi 


We are looking for Russian and English Speaking Customer Service Representative for our growing team in Tbilisi. In this position, you take on the following tasks: 



  • Processing of telephone and written customer inquiries (inbound)  
  • Comprehensive advice and clarification of customer queries 
  • Maintenance of customer and transaction data.  



  • Proficient in Russian and English languages, both spoken and written 
  • High customer and service orientation 
  • Ability to communicate correctly and clearly with different customer types 
  • Good PC skills - Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills 
  • Creativity and team spirit 
  • Preparedness to work in shifts, on weekends and public holidays 
  • Previous experience in the similar position is a plus 


ShapeWe offer you: 

  • Gross salary of GEL 1400 plus performance bonus 
  • Progression to the senior CRS (Customer Service Representative) role after completion of 6 months' probation 
  • Paid trainings 
  • Positive working atmosphere in a motivated team 
  • Internal activities and corporate events 
  • Health insurance for employees and family members 
  • Personal and career development opportunities in an international company 



About us: Majorel came into being in January 2019 when Bertelsmann and Saham joined hands to create one of the world’s leading customer engagement businesses, with revenues of c. €1.2 billion. Majorel brings together Arvato CRM Solutions, Phone Group, Ecco Outsourcing and Pioneers. Majorel is a global company with over 50,000 employees in 29 countries. 

More information about Majorel can be found here: | 

If you think you meet the requirements please send your CV and letter of motivation in English language to including 30.04.2020. Please indicate position you are applying to in subject field.  

PLEASE NOTE: By submitting your application you agree that it will be kept in our database for a period of 6 months. 


1400 GEL / ყოველთვიური
სრული განაკვეთი
გამოცდილების დონე: საშუალო
სქესი: ნებისმიერი
გამოქვეყნებუილია: 23/04/2020
ბოლო ვადა: 30/04/2020

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