English Speaking Call Center Representative

Nexus

We are searching for a polite, professional English Speaking Call Center Representative to work closely with other team members.

Responsibilities:

• Building relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics.
• Taking part in training and other learning opportunities to expand knowledge of the company and position.
• Adhering to all company policies and procedures.  

Requirements:

• Exceptional verbal and written English communication skills, professional phone voice.
• Experience in a similar position would be an advantage
• Multitasking and stress resistance;
• Self-organized and motivated;
• Understanding of company products, services, and policies.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.  

Please, send your CV in English to nexusllc2020@gmail.com and indicate position name in the subject line

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