Call Center Representative

Nexus

We are searching for a polite, professional Call Center Representative to work closely with other team members. 

 

Responsibilities: 

  • Building relationships with clients and other call center team members based on trust and reliability. 
  • Utilizing software, databases, scripts, and tools appropriately. 
  • Understanding and striving to meet or exceed call center metrics. 
  • Taking part in training and other learning opportunities to expand knowledge of the company and position. 
  • Adhering to all company policies and procedures. 

 

Requirements: 

  • Exceptional verbal and written English communication skills, professional phone voice. 
  • Experience in a similar position would be an advantage 
  • Multitasking and stress resistance; 
  • Self-organized and motivated; 
  • Understanding of company products, services, and policies. 
  • Ability to ask prying questions and diffuse tense situations. 
  • Strong time management and decision making skills. 
  • Adaptability and accountability. 

 

Please, send your CV in English to nexusllc2020@gmail.com and indicate position name in the subject line.  


სრული განაკვეთი
თბილისი
გამოცდილების დონე: საშუალო
სქესი: ნებისმიერი
გამოქვეყნებუილია: 05/08/2020
ბოლო ვადა: 02/09/2020

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