Human Resource Recruitment Agency is seeking to recruit suitable individual for the position of Trainer (Armenian Speaker). Hired person will be assigned to Glovoapp Georgia LLC.

Responsibilities:

• Accountability for the
  performance and development of the
  agents assigned
• Monitor performance and response to training
• Provide weekly, monthly, quarterly, and yearly
  feedback in 1:1/team meetings.
• Discover training needs and provide coaching
• Control real-time operations to reach the
  department's KPIs
• Execute and participate in the creation of an
  action plan to improve the KPI’s
• Work closely with the other teams
  involved in the operations in order to improve customer experience, partner
  experience, and glover experience.
• Ensure that the team is efficiently adhering
  to the processes launched by the global team
• Provide
  feedback to the Manager on pain points and process improvement.

Requirements:

• Fluent in Armenian and Georgian
• English level B2/C1
• Willingness to keep abreast of months new
  techniques in teaching & training
• Proficient in Google tools and Office
  (Esp. Power point/Excel);
• Great communication, presentation, and public
  speaking skills
• Organizational and time management abilities
• Critical thinking and decision-making
• Strong analytical and problem-solving skills

If you feel you have the required skills and experience to fulfill this role please send your CV to the following e-mail address: [email protected] Only Short Listed candidates will be contacted.